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Why can I not find an item in my Purchase Orders or Bills?
Why can I not find an item in my Purchase Orders or Bills?

For QuickBooks Online users, why service items do not show in Purchase Orders or Bills.

Updated over a year ago

If you are using QuickBooks Online, you may not be able to see certain items in your Purchase Orders or Bill transactions.

This is especially true for Service and Non-Inventory items because, by default, they are not set up to be purchased from a vendor.

In order for the item to show up in a vendor transaction, you will need to enable the "I purchase this service from a supplier" checkbox and add in a cost.

NOTE: If you do not add in a cost, this may still not show up on the items grid.

Once that checkbox is checked, you will be able to see the item in your vendor transactions:

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