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Donations FAQ

Frequently asked questions about Donations.

Updated over 5 months ago

Q: Are the donations processed through Method posted into QuickBooks on the date of the donitiation or will it be posted when the funds have been received?

A: The date when the donation is created is when the donation is logged.


Q: Will the donations be deposited into our bank account in batches or individually?

A: This is typically handled by your payment gateway, however, most gateways will batch process payments. For a better understanding on this, please contact your payment gateway provider.


Q: If donations are processed in batches, when will they be posted into QuickBooks?

Donations will be posted immediately, once the transaction is approved to QuickBooks.


Q: How will a failed donation be handled if the posting is real-time?

Failed donations are not recorded by the system, however, the user is communicated in real-time to retry the donation.

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