Skip to main content
Create a Customer

How to create a customer and contact within the Contacts App

Updated over 2 months ago

The following steps will show you how to create a customer in Method's Contacts App. Customers are synced to QuickBooks.

  1. Click New on the Contacts App or click New Contact from your Contacts List

  2. This opens a New Contact screen. Make sure the Customer option is selected under type of contact you wish to add. 

  3. Filling out the rest of the details should be intuitive, however, there are a few fields we will clarify.

    • Name as it will show up in QuickBooks*: This will be the name used in QuickBooks when Method:CRM syncs.

    • Sales Rep (QuickBooks Desktop only): This is the Sales Rep the lead will be assigned to. 

    • Assigned To (QuickBooks Online only): Method:CRM User the lead will be assigned to.

    • Customer Type (US versions only): This field is pulled in directly from QuickBooks. Note, this is ONLY available for the US versions of QuickBooks Online and QuickBooks Desktop.

    • Job / Sub-customer of: To find out more information, please see our article on Customer Jobs and Sub-Customers.

    • Price Level (QuickBooks Desktop only): For more information, please see our article on Price Levels

    • Opt Out of Marketing: Throughout Method, you have the ability to send marketing emails to your contacts, for example, by using the Email Campaigns app. Check this for contacts who do not wish to receive marketing email from Method.

      Opt Out of Billing: Many transactions have the ability to send a notification via email and SMS. Any contact flagged to opt out of billing will not get these notifications.

  4. Click Save to save the contact and customer lead, or Save & New to save and clear the fields.

You've successfully created a new customer with an associated contact!

Did this answer your question?