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About Method Pay

What is Method Pay and how to apply.

Method Pay is Method's own built-in payment processing solution.

It lets you accept credit card and ACH payments directly within Method — no third-party gateway (like Stripe or Authorize.net) required.

Unlike connecting an external gateway, Method Pay is fully integrated: payments, invoices, and QuickBooks sync all live in one place under the Method brand.


Who is eligible for Method Pay?

Method Pay is currently available to US-based merchants only. An account must meet all of the following to be eligible:

  • US-based business

  • USD transactions only — accounts with multi-currency enabled are not eligible

  • Supported organization type (see "What information is required to apply?" below)

Method Pay is gated by a feature flag and is rolling out to eligible accounts gradually. If not available in Integrations > Payment Gateways, your account may not yet be enabled — contact your account manager to check.


Pay Rates for Method Pay

For information on Pay Rates, please see "Method Pay: Payment Processing Agreement".


How to apply for Method Pay

The application is completed directly in Method through the Payment Gateways setup wizard:

  1. Click the Profile icon in the upper right and click Integrations.

  2. On the Integrations page, click Payment Gateways.

  3. Click Connect to Method Pay.

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    📌 Note: Method Pay is not available by default. If you don't see this button, please contact our support team.

  4. Complete the setup wizard with business and bank account details.

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  5. Submit the merchant application.

  6. If additional information is required, a notification will be sent with next steps.

  7. Once approved, return to Payment Gateways to manually activate Method Pay.

📌 Note: Applying for Method Pay does not affect an existing gateway (Shuttle or Legacy). The existing setup remains active until Method Pay is manually activated.


What information is required to apply?

The application collects business information (KYB) and owner or representative information (KYC).

Business information (KYB):

  • Legal business name and DBA (if applicable)

  • Organization type

  • Tax ID (EIN), or SSN for sole proprietors

  • Business address, phone, email, and website

  • Merchant Category Code (MCC)

  • Average ticket size and estimated monthly processing volume

  • Bank account for deposits

Owner / representative information (KYC):

  • Full name, date of birth, and SSN

  • Email, phone, and address

  • Ownership percentage (where applicable)

  • Up to 4 owners for LLCs, LLPs, and Partnerships; one representative for Corporations, Non-Profits, and Government entities

Supported organization types: Individual / Sole Proprietor, LLC, LLP, Partnership, Private Corporation, Public Corporation, Non-Profit / 501(c)(3), Government

Verification documents

The following documents are acceptable forms of verification that can be submitted for each review reason.

Business verification

Document Type

Description

DBA Registration

A document that allows a business to operate under a name different from its legal name, linking the business owner to the fictitious name.

Articles of incorporation

A formal filing that establishes a corporation as a legal entity, detailing its name, purpose, and initial directors, including potentially the owner.

Certificate of Formation

Legal document registering an LLC with state authorities, including member names, showing the owner as a registered agent.

Partnership Agreement

A contract among business partners that details the business structure and includes names of partners acting as registered agents.

State Business License

An official document issued by a state that authorizes a business to operate, sometimes listing the owner as the registered agent.

Certificate of Status

A state-issued document, in good standing, confirming a business's compliance with applicable laws and may list the owner as the registered agent.

Corporate Bylaws or Operating Agreement for LLCs

Internal documents that govern corporate or LLC operations, detailing officers and members, including the owner if they serve as a registered agent.

Stock Certificates

Documents that represent ownership in a corporation, potentially used to show the owner's stake and role as a registered agent.

Business Tax Return

A financial document that reports a company's earnings, with sections that might list the owner as a registered agent or a primary business contact.

Funding deposit method

Document Type

Definition

Voided Check

The check must include the bank name, the business legal name and address, routing and account number.

Bank Letter

The letter must include the bank name, the business legal name and address, routing, and account number.

Financial review

Document Type

Definition

Processing Statements (3 months)

The processing statements must include the processor name, merchant name, time period, total volume and transaction count, any or all adjustments (including refunds, returns, disputes and chargebacks), and processing fees.

Bank Statements
(3 months)

The bank statements must include the bank name, account number (can be truncated to the last 4 digits), merchant name, time period, beginning balance, ending balance, and transaction activity.

Financial Statements
(2 years)

The financial statement must include a balance sheet and profit and loss statements. Request may include audited financial statements.

Tax Returns (2 years)

The tax returns must be the two most recent years of filed tax returns.


Why does the application ask for an SSN if we have an EIN?

Your EIN verifies your business. The SSN verifies the person who represents it. The Method Pay application needs both, even if your business is a corporation, an LLC, or a partnership.

This is a standard identity check that every payment processor runs before opening an account that can accept card and ACH payments. It isn't specific to Method, and it can't be skipped.

Why it's required

Federal Know Your Customer (KYC) rules require payment processors to verify both the business and the people who own or control it before money can move through the account.

An EIN shows that a business exists. It doesn't show who is behind it. Verifying a real person with authority over the business keeps someone from opening a payment account in a company's name without that company's knowledge. That protects you, your customers, and the payments network.

The SSN is used to confirm the representative's identity. It's checked against IRS records, so the name and number need to match.

Who needs to provide an SSN

What's required depends on the organization type you select on the application.

Organization type

Whose details are needed

SSN required?

Private Corporation

1 representative

Yes

Non-Profit / 501(c)(3)

1 representative

Yes

LLC, LLP, or Partnership

Each owner with 25% or more ownership (up to 4)

Yes, for each owner listed

Individual / Sole Proprietor

The owner

Yes

Public Corporation

1 representative

Optional

Government

1 representative

Optional

Each person listed also needs their full name, date of birth, email, phone number, and home address. Date of birth is optional for public corporations and government entities.

Who can be the representative for a corporation

If you're a corporation or non-profit, only one person needs to provide their details. It doesn't have to be the majority owner.

The representative can be anyone who exercises substantial control over the business, such as:

  • The CEO, president, or owner

  • Another senior officer, like the CFO or COO

  • Someone who owns 25% or more of the company

If your company has more than one owner or officer, choose whoever is most comfortable providing their information. They should be someone who can answer questions about the business if our underwriting team follows up.

Getting through verification the first time

Most verification failures come from a name that doesn't match IRS records. Before you submit:

  • Enter the representative's legal name exactly as it appears on IRS records. Skip nicknames and shortened names.

  • If the name changed recently, for example after marriage, use the name the IRS has on file.

  • Double-check all nine digits of the SSN.

  • Make sure the business name and EIN match your IRS records too. The business tax ID is verified the same way.

If verification fails

You get two attempts. If the second attempt also fails, your application moves to Needs Information and you'll be asked to upload a supporting document. You can correct the owner name or SSN right from the application to match IRS records.

If you're stuck, contact Method Support and we'll help you work through it.

Common questions

Can I skip the SSN if we have an EIN?
No. For private corporations, non-profits, LLCs, partnerships, and sole proprietors, the application can't be approved without the representative's SSN.

Should I pick a different organization type to avoid it?
No. Select the organization type your business is legally registered as. If the type doesn't match your IRS records, verification will fail and your approval will be delayed.

Does every owner need to provide their SSN?
Only for LLCs, LLPs, and partnerships, where each owner with 25% or more is listed. Corporations and non-profits need just one representative.

Will submitting the application turn on Method Pay?
No. Approval doesn't activate anything automatically. Once you're approved, you turn Method Pay on yourself under Integrations > Payment Gateways.


What happens after an application is submitted?

After submitting, the application will show one of the following statuses:

Status

Description

Processing

The application is under automated review. Most applications are decided at this stage.

Needs Information

Additional details are required. The merchant will be notified and can provide the information through the onboarding wizard — no back-and-forth with the Method team is needed.

In Review

The application has been flagged for manual review by the risk/compliance team. Method will reach out via the underwriting email on file if anything further is needed.

Approved

The application is approved. Method Pay can now be activated from Payment Gateways.

Declined

The application was not approved. Contact the Transactions team for details.

In some cases, Method may request supporting documents such as articles of incorporation, a voided check, three months of processing or bank statements, or two years of financials or tax returns. Manual review can be triggered by a data mismatch, business type, or processing volume.


How to activate Method Pay after approval

Approval does not automatically activate Method Pay. To get started:

  1. Again, go to Integrations > Payment Gateways.

  2. Find Method Pay and click to activate it.

  3. For accounts currently on Shuttle or a legacy gateway, this will automatically disconnect you from any existing gateway.

  4. You're now connected to Method Pay!

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