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Payment Failed or Declined Reasons

A list of reasons why a payment has filed or has been declined.

A payment (Payin) can be declined for a variety of reasons.

Generally at the time of process “Declined” will appear, after 2-3 minutes, the issuing card bank will provide us with a detailed reason.

Here is a list of detailed reasons and why.

Payin and Refund Refusals

CODE

DESCRIPTION

DECLINED

Declined

DO_NOT_HONOR

Do not honor

EXPIRED_CARD

Expired card

FRAUDULENT_CARD

Fraudulent card

INCORRECT_PAYMENT_INFORMATION

Incorrect payment information

INSUFFICIENT_FUNDS

Insufficient funds

INVALID_CARD_SECURITY_CODE

Invalid card security code

INVALID_EXPIRATION_DATE

Invalid expiration date

INVALID_PIN

Invalid PIN

LOST_CARD

Lost card

NO_CARD_NUMBER_ON_FILE_WITH_ISSUER

No card number on file with issuer

NO_SUCH_CARD_ISSUER

No such card issuer

OVER_LIMIT

Over limit

PROCESSING_ERROR

Processing error

RETRY

Retry

RETRY_WITH_THREEDS

Retry with 3DS

RISK_DECLINE

Risk decline

STOLEN_CARD

Stolen card

THREEDS_CHALLENGE_FAILED

3DS challenge failed

UNEXPECTED_PAYIN_TOKEN

Unexpected payin token

UNSUPPORTED_CARD_TYPE

Unsupported card type

RESTRICTED_CARD_TYPE

Restricted card type

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