Method

The <a href="https://help.method.me/en/articles/3493934-process-payment-action">Process Payment Action</a> allows you to <a href="#h_730c4d3e63">Refund</a> and <a href="#h_eace1b2576">Void</a> transactions.

In both cases, you will be able to capture the following responses from the Payment gateway:

Gateway Response - The result of the request. Responses include, but not limited to, Success, Failed, and Pending.

Successful (True/False) - Whether or not the request was successful.

Reference Number - Payment transactions reference number provided by the gateway. Only provided after a successful transaction.

- Gateway Response - The result of the request. Responses include, but not limited to, Success, Failed, and Pending.
- Successful (True/False) - Whether or not the request was successful.
- Reference Number - Payment transactions reference number provided by the gateway. Only provided after a successful transaction.

Refunds go directly to the same Credit Card. There is no option to refund a different CC.

Refund may return as <code>PENDING</code> and should be taken into consideration when creating workflows showing relevant responses back to the user.

Support for multi-refund (e.g. I pay $100 and refund $20 followed by a second refund of $80) is not available on all gateways.

You can only ‘Void’ a ‘Pre-authorized’ transaction. Removes hold from the credit card. If the transaction was ‘Charged’, it cannot be voided even if its status is ‘Pending’. A refund must be done instead.

1. Refunds go directly to the same Credit Card. There is no option to refund a different CC.
2. Refund may return as <code>PENDING</code> and should be taken into consideration when creating workflows showing relevant responses back to the user.
3. Support for multi-refund (e.g. I pay $100 and refund $20 followed by a second refund of $80) is not available on all gateways.
4. You can only ‘Void’ a ‘Pre-authorized’ transaction. Removes hold from the credit card. If the transaction was ‘Charged’, it cannot be voided even if its status is ‘Pending’. A refund must be done instead.

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You can partially or fully refund a transaction that was processed using the Process Payments action's <a href="https://help.method.me/en/articles/3693515-process-payment-action-charge">Charge</a> action.

Amount - The amount for the payment.

Reference Number - Reference number from the previous process payment transaction.

- Amount - The amount for the payment.
- Reference Number - Reference number from the previous process payment transaction.

You can fully refund a transaction that was processed using the Process Payments action's <a href="https://help.method.me/en/articles/3693535-process-payment-action-pre-authorization">Pre-authorization</a> action.

- Reference Number - Reference number from the previous process payment transaction.