You can view the sent SMS from your Method account and track if their delivery was successful.
Navigate to Communication Preferences
To view your sent emails, you will find it in your communication activities.
Click your Profile icon in the upper-right and then click Account Settings.
To see your emails sent, click SMS in the Activity section.
The SMS Sent screen will list out all the SMS sent out.
Date delivered - Date SMS was sent
Delivery type - Type of delivery
Recipient, Sender - Standard information regarding SMS.
Subject line - Text of SMS sent
User - The Method user associated to the SMS.
Status - At this time, these are the statuses available:
Processing: Processing to be sent out.
Queued: Added to SMS queue.
Sent: Nearest upstream carrier accepted the SMS.
Delivered: Received by recipient.
Undelivered: SMS was not delivered. This can happen for many reasons, including carrier content filtering and the availability of recipient.
Failed: SMS failed to send. This can happen for many reasons, includign quque overflow, account suspensions, and media errors.
Retrying to send failed SMS
Clicking on the Retry failed messages button will ask if you wish to retry sending failed SMS from
the last 7 days
the last 14 days
Before doing this, make sure you have fixed the reason for the SMS failures.
Detailed views of SMS
Clicking on a row within the grid will bring up a detailed view of the SMS.
On this screen, you will be able to find:
ID: ID of the message.
To: The number the SMS is sent to.
From: This will show Method.
Status: The final status for the SMS.
User: The Method user that sent the SMS.
Delivery Server: This will show Method.
Events: A grid showing status flow for the SMS