Method

Getting started with the cases app in Method:CRM.

About the Cases App

Preferences for the cases app in Method:CRM.

How to update a case, close a case, and create activities for a case.

Case Management allows you to create and track customer service tickets to help your team share information and solve issues.

Understanding reports for the cases app in Method.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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Track the progress of all tickets related to your company.

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