Skip to main content
All CollectionsSet Up MethodEmail Setup Server Settings Server Settings

Setting up as your email server

Updated over a week ago

Below are the recommended email server settings (SMTP mail server) for 

  • users

  • Hotmail users

  • Windows Live users

NOTE: Even with Outlook server settings configured, email sent from Method will not show up in the sent email box.

Turn off SMTP Auth protocol for your organization

If you are using Office 365, you will need to disable authenticated client SMTP submission (SMTP AUTH) in the Exchange admin center where the Mail Flow rules are managed:

  1. Sign in to Office 365 portal ( with your admin account.

  2. Click the 'Admin' icon or navigate to

  3. Go to the Exchange Admin Center:

    • In the Microsoft 365 admin center, click 'Admin centers' in the left-hand menu.

    • From the list of admin centers, select 'Exchange'.

  4. Access Mail Flow Settings.

  5. Uncheck the checkbox labeled "Turn off SMTP Auth protocol for your organization."

NOTE: Sometimes disabling SMTP authentication for the entire organization in Office 365 (now Microsoft 365) could only be done through PowerShell. This was not a feature available directly in the Microsoft 365 admin center or Exchange Admin Center. For organization-wide settings, PowerShell is a required tool.
It's possible Microsoft could have updated these capabilities, so if you're seeking a method that doesn't involve PowerShell, check the latest documentation from Microsoft or contact Microsoft support.

Once complete, proceed to the next section. Server Setup in Method

  1. In Method, click your Profile icon in the upper-right and then click Account Settings.

  2. Scroll down until you find Communication. Select it to go to its settings.

  3. Within the Email delivery provider, uncheck the checkbox to Use Method's server to deliver emails for you (recommended).

  4. Fill in the fields as shown:

    • Email Server:

    • Email User Name: typically your full email address.

    • Email Password: the same password used to access your email.

    • Port: 587 or 25

    • Use SSL: checked. This is a security feature common for email servers.

  5. There is one further step you must do:
    Unblock Method's IP Address within your Microsoft Account

  6. Click Test and wait for on-screen confirmation.

Did this answer your question?