When you set up an email server in Method, Method sends emails out on your behalf using your email provider.
In order to prevent potential spamming, most email providers limit the number of emails you can send in a 24 hour period, as well as the maximum email size limit.
Learn more about the email sending limitations for the following email providers:
Method Email Sending Limitations
The total size of your email, including attachments, must be less than 30MB.
NOTE:
If at least one attachment exceeds 25mb, you will get an error in Method and the email will not be sent.
If the total size all attachments exceeds 30mb, Method will say the email has been sent, but you will get a Send Email Failure Alert email saying the email has not been sent.
Depending on whether or not you are on a trial subscription, the following limitations apply:
| Free emails per month* |
Paid Method Subscription | 5000 free email recipients per month |
Trial Method subscription Paid QuickBooks subscription | 100 free email recipients per month |
Trial Method subscription Trial QuickBooks subscription | No email can be sent |
*NOTE: Every recipient added to the email counts towards the email limit. If you have an email with four CC's and one BCC, that counts as five email recipients towards your free email limit.
For more information, please see our article Account Settings: Communications.
Note: If your QuickBooks or Xero accounting software is a trial subscription, you cannot send any email. No error will be generated, however, in the email log you will see a "Blocked" status.
Google Apps SMTP server limits restrict the number of messages sent per day and the number of recipients per message. After reaching one of these limits, a user cannot send new messages for up to 24 hours.
Note: Even if you've reached one of these limits, you can still receive incoming email.
G Suite users have a limit of 2,000 email messages per day. Learn more on Google's help center.
Gmail (free account) users have a limit of 500 email messages per day. Learn more on Google's help center.
You can send up to 25 MB in attachments. If you have more than one attachment, they can't add up to more than 25 MB.
Below is a comprehensive list of limits.
Office 365
Office 365 users are limited by the following:
10,000 sent email messages per day
500 recipients total for a single email
30 emails sent per minute