If you are in a Method trial or currently subscribed, you can pay using the Subscription screen from your profile icon.
NOTE: To subscribe or update payment info, you will need Administrator permissions.
Subscribe to Method
If your trial is expired, click Subscribe now to get to the subscription page.
Otherwise, click your Profile icon in the upper-right and then click Account Settings.
Click Subscription.
On the subscription screen, fill in your address.
Depending on your address, you may get two payment methods. Everyone can pay via Credit Card, however companies with a US address will get an additional option to pay via E-check.
To pay via Credit Card, fill in your credit card details.
If your address is an American address, you will have a choice to pay using E-Check. Fill in your account numbers with only numerical values.
Hit Subscribe to continue with the payment.
Update Payment Info on file using your Customer Portal
If you wish to update your credit card on file with Method, you can do so through the Method Portal. Your subscription info will be listed there, as well as your past transactions and any support cases you have with us.
NOTE: Only users set as a Billing contact can access this information. If you do not have the ability to access the portal, please contact our support staff.
Click your Profile icon in the upper-right and then click Account Settings.
Click Subscription.
At the bottom of the screen, find and click Update Company Information.
This will take you to your Method Portal. Underneath your balance, find and click the button Update Payment Details.
You will be taken to the Cardholder information screen. Update your credit card information and then click Update Payment Info.
This will save your information and you are done!
View Subscription Invoices
To view your invoices with Method, use the Method Portal. Your subscription info will be listed there, as well as your past transactions and any support cases you have with us.
NOTE: Only users set as a Billing contact can access this information. If you do not have the ability to access the portal, please contact our support staff.
Click your Profile icon in the upper-right and then click Account Settings.
Click Subscription.
At the bottom of the screen, find and click Update Company Information.
This will take you to your Method Portal. Click Invoice(s) Overdue (or Recent Transactions in the top menu). This will take you to your invoices and payments.
Direct Link to Method's Portal
If you are not in your Method account, or are using Method classic, you can directly go to the login page of Method's Portal via https://signin.methodportal.com/method.
What Can I Do if Payment Is Declined?
The following are accepted payment methods:
ACH or Echeck (US Customers Only)
All Major Credit Card Providers
NOTE: Prepaid Credit cards or Debit cards will be declined as these are not acceptable payment methods.
Other reasons your payment may be declined:
Credit Card Information: Please check to see if the provided information for your card is correct.
Lack of funds: The bank that issued the card will decline a transaction if there is a lack of funds.
International Approval Required: For customers located outside of North America, invoicing is in USD. Some banks & credit card providers will pro-actively prevent transactions from external regions.
You may need to contact your bank to authorize payments or charges made, as a declined payment method may be due to a change in law or policy in your region.
If your financial institution is not the issue, please contact Method Support.