The Work Orders Preferences screen can be accessed from your Method:CRM dashboard by clicking the vertical ellipsis ( ⋮ ) on your Work Orders App and selecting Preferences.
On the Work Order Preferences screen, the defaults have been separated into
General Preferences
Default Service Item - When creating a work order, you can have a default service item automatically added to the work order.
Print Template - The print template used for printing out a work order.
Route List Template - The template used when printing out a route list from a number of work orders.
Internal Email Template - The email template used to notify a Method User they've been assigned to a work order.
Mapping Preferences
Default Starting Address - This is used when generating a route map.
Default Ending Address - This is used when generating a route map.
For users with Manage App permissions, a grid is also available which will allow you to edit the default starting and ending addresses for each Method user as shown in the below image.
Click the Save & Back button to save your preferences.