Method:CRM FAQ

Prepay Plan

Pay 12 months in advance on the Annual Prepay Plan.

Written by Inder Dhaliwal
Updated over a week ago

Supported Tables for QuickBooks Desktop

What tables do and do not sync between QuickBooks Desktop and Method:CRM.

Written by Errol Elumir
Updated over a week ago

Supported Tables for QuickBooks Online

What tables do and do not sync between QuickBooks and Method:CRM.

Written by Errol Elumir
Updated over a week ago

Can I Convert My Account for QuickBooks Desktop to QuickBooks Online?

This article explains why you cannot convert a Method:CRM Desktop account to a Method:CRM for QuickBooks Online account.

Written by Inder Dhaliwal
Updated over a week ago

Can I Migrate One Method:CRM Account to Another?

Account migrations for Method:CRM New and Classic.

Written by Inder Dhaliwal
Updated over a week ago

Can Method:CRM Restore My QuickBooks?

Method:CRM should not be used to backup your QuickBooks.

Written by Inder Dhaliwal
Updated over a week ago

Cancelling Your Method:CRM Account

How to cancel your Method:CRM account.

Written by Inder Dhaliwal
Updated over a week ago

Comparing the New and Classic Versions of Method:CRM

This article is intended for users of our Classic version of Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

Do Custom Fields in QuickBooks Desktop sync with Method:CRM?

How custom fields sync between QuickBooks Desktop and Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

Do Custom Fields in QuickBooks Online sync with Method:CRM?

How custom fields sync between QuickBooks Online and Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

Does Method:CRM Support Multi-Currency?

Does Method:CRM support multi-currency in QuickBook Online

Written by Inder Dhaliwal
Updated over a week ago

How are Time Zones set in Method:CRM?

How to set the time zone and how it affects your Method:CRM users.

Written by Errol Elumir
Updated over a week ago

How do I reset my password?

How to reset your password or find your signin email credentials.

Written by Errol Elumir
Updated over a week ago

How does the Web to Lead form handle existing Leads?

What happens if a lead is entered in a form and they already exist.

Written by Errol Elumir
Updated over a week ago

How does Donor Pages handle existing Donors?

What happens if a donor exists in Method:CRM when making a donation through Donor Pages?

Written by Errol Elumir
Updated over a week ago

How do I delete a customer in Method:CRM?

There are certain conditions that need to be met in order for a customer or a contact to be deleted or made inactive.

Written by Errol Elumir
Updated over a week ago

How do I find my Company Account name?

Finding the name of your Method:CRM account.

Written by Inder Dhaliwal
Updated over a week ago

How To Update Payment Info

Using Method:CRM's portal to update your billing info and change your credit card number.

Written by Errol Elumir
Updated over a week ago

How to Use VLOOKUP in a Spreadsheet

Using VLOOKUP to cross reference a Contact's Record ID

Written by Errol Elumir
Updated over a week ago

Is Method:CRM HIPAA compliant?

Unfortunately, Method:CRM is not HIPAA compliant.

Written by Inder Dhaliwal
Updated over a week ago

Is My Information Safe?

Yes. Yes it is.

Written by Inder Dhaliwal
Updated over a week ago

Mobile App

Using Method:CRM on a mobile device

Written by Inder Dhaliwal
Updated over a week ago

Should I Purge My Data in Quickbooks Online?

Purging data in QBO will not purge it from Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

Restoring a Cancelled Method:CRM Account

How to restore a Method:CRM account that has been cancelled.

Written by Inder Dhaliwal
Updated over a week ago

Updating a dropdown field with the import tool

How to update a dropdown field using the import integration tool.

Written by Inder Dhaliwal
Updated over a week ago

Using Method on Mac

Helps you understand the compatibility of Method with Mac

Written by Inder Dhaliwal
Updated over a week ago

What is an Action Execution Error?

Understanding Action Execution errors in Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

What is General Data Protection Regulation (GDPR) and is Method compliant?

Yes, Method is GDPR compliant.

Written by Errol Elumir
Updated over a week ago

What is "Wait for approval before syncing?"

Understanding the "wait for approval before QuickBooks Sync" option in Method.

Written by Inder Dhaliwal
Updated over a week ago

What is Multi-tenancy?

Multi-tenancy are for companies who franchise.

Written by Errol Elumir
Updated over a week ago

Where can I Find Help for Method:Classic

How to access the help center for the classic version of Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

Which browsers are supported?

This article lists all supported browsers.

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Written by Method Marketing
Updated over a week ago

Will Condensing My QuickBooks File Affect Method:CRM?

How condensing a Quickbooks file affects Method:CRM.

Written by Errol Elumir
Updated over a week ago

Why can't I see my past transactions

Reasons you can't see past transactions in Method:CRM.

Written by Inder Dhaliwal
Updated over a week ago

Why do I have Duplicate Customers when I Convert a Lead?

What causes the duplication of customers when converting a lead in Method:CRM.

Written by Errol Elumir
Updated over a week ago